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Designing Conversations.

Driving Conversions.

We aren’t just another chatbot. ZEALS’ automated conversation solution drives 9.6% CVR across 40+ industries.

Trusted By 480+ Enterprise Clients

Trusted By 480+ Enterprise Clients

Delight your customers and drive performance with ZEALS Chat Commerce

ZEALS Chat Commerce uses Instagram direct messaging to meet your customers where they already are with a personal, sophisticated experience that learns and evolves with your customer.

How does ZEALS Chat Commerce work?

Customer visits your website.

Customers will browse through your website as they would normally. The user experience will not be interrupted.

Popup appears at a specific event.

A popup will appear at a specific event. For example, when users are going to exit your website, a popup will appear encouraging them to take some kind of quiz.

Chat experience in Instagram DM.

The user will be directed to Instagram DM’s and follow a well crafted conversation/quiz designed by our conversational experts.

Personalized suggestion based on user responses.

Customers will receive personal suggestions for products that fit their needs. This increases the likelihood of conversion.

Customers complete your conversion.

With the right suggestion, customers will come back to your website to complete their purchase / email sign up / whichever conversion you are aiming for.

No initial setup fee. No monthly fee.

Just Pay-Per-Conversion

ZEALS Chat Commerce Case Studies

Our Communication Design Team will tailor each conversation flow for your brand

What We Do:
  • Design the script
  • Set up the account
  • Optimize performance
What You’ll Do:
  • Watch the conversions come in
  • Count your growing sales

A Word From Our Clients

Through the utilization of ZEALS Chat Commerce, we were able to identify the reasons behind low consumer engagement with our product. This information has enabled us to optimize our marketing campaigns, resulting in greater efficacy.

Chief Revenue Officer

"We are highly impressed with ZEALS' approach to zero-party data. The platform effectively segments users based on the information provided, enabling us to efficiently convert satisfied customers.

VP of Growth

ZEALS Chat Commerce has proven to be a valuable asset, as users who have converted through the platform have a 1.5 times higher LTV compared to the average LTV within our company.


ZEALS has earned our trust in terms of managing the entire operation. Their hypothesis-driven and data-supported proposals are consistently accurate, allowing us to take a hands-off approach.

Director of Marketing

We have achieved substantial growth in customer acquisition, with a 5.9 times increase.

VP of Sales

ZEALS consistently brings new and innovative ideas to the table in our weekly meetings. Their fresh perspectives are always well received.

Director Of Marketing

ZEALS' acquisition channel plays a significant role in our digital marketing portfolio, accounting for approximately 40%. Working with them has been seamless, as all we have to do is review and approve their efforts. They are a valuable partner.

VP of Growth

The ability to engage with consumers at the most optimal moment is a highly valuable and impactful advantage for us. It has effectively become an alternative solution to our retargeting advertising efforts.

Sales VP

The Latest Blog

April 11, 2023 in News

Generative AI and Zero-Party Data: Shaping the Future of Chat Commerce

Digital marketing is undergoing seismic changes in response to new regulations and policies regarding Third-Party cookies. ZEALS CEO, Masa Shimizu, and McKinsey & Company Senior Partner, Jeff Galvin, engaged in…
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January 11, 2023 in Events

CES 2023 Concludes: Visit From a Special Guest

Las Vegas (January 11, 2023) – CES 2023, held in Las Vegas, USA, came to a close on January 8. ZEALS, Inc. (referred to as  "ZEALS" hereafter) showcased their technology…
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December 28, 2022 in Case Studies

How Shiseido ”Anessa” interacts with their audience through ZEALS Chat Commerce

In this article, discover how Shiseido's sun care brand "Anessa" leverages conversational commerce to help users understand and purchase products. On its 30th anniversary, the expert sun care brand, with…
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Ready to increase your conversion rates and audience engagement?